Walsall Bereavement Support Service

Let's Talk - (Adult bereavement support service) helpline: 01922 724841
Child & Family Helpline: 01922 645035

On Monday 23rd March we closed our premises to all visitors for the foreseeable future. Like everyone, we had to respond quickly to the guidance from the government, in order to decrease the spread of COVID-19 Virus. We are changing the ways in which we work, in order to keep, staff, volunteers, clients and the community at large, safe.

This means that our counsellors will not be able to see any of the clients they had already begun supporting face to face, until further notice.

However, our staff are working remotely from their homes and so if you feel in need of support, whether you are an existing client, or someone now in need of bereavement support, please call us. If you leave your name and contact details we will get back to you as soon as possible and do all we can to offer you support over the telephone.

Our services

Let's Talk - (Adult bereavement support service) - 01922 724841

THE SWING - ( Children's/Young People's bereavement service) - 01922 645035

Walsall Bereavement Support Service offers free support to bereaved children, young people and their families who live in the Walsall borough. We also offer support to adults, including adults bereaved by suicide.

Coping with death especially when it is that of a loved one, can be a very distressing and overwhelming experience. Whilst a strong sense of sadness and loss might be expected as a result, dealing with bereavement can also give rise to other very powerful feelings too. It is not unusual for bereaved adults or bereaved children to feel angry or guilty as these are normal reactions to grief. Understanding grief »

Please reach out to us

Our volunteers are trained to understand bereavement issues and our service is free to all our users, irrespective of their relationship to the deceased person, the cause of the death or the time that has elapsed since the death. Contact us »

Let’s Talk

Thanks to the players of the National Lottery we have been awarded a grant from National Lottery Community Fund to launch our adult bereavement support project ‘Let’s Talk’.

Adult bereavement support service

Helpline: 01922 724841
Email: admin@wbss.org.uk

Learn more » our booklet about the adult bereavement support service

Bereaved children & young people

Helpline: 01922 645035
Email: children@wbss.org.uk

Learn more » about children and young peoples Counselling services

Adults bereaved by suicide

Helpline: 01922 724841
Email: admin@wbss.org.uk

Learn more » about Adult counselling services

Our office hours are 10.30-5.30 Mon - Fri

If you call us out of office hours, you can leave a message with your contact details on our answering facility and we will call you back when the office reopens. Other support numbers »

Our facilities

Our address:
Walsall Bereavement Support Service
The Crossing at St Pauls
Office Suite 2
Darwall Street

We are located in Walsall town centre, near the bus station. We have quiet, peaceful rooms and trained counselling volunteers to help you come to terms with your feelings and what has happened.

Useful links

We're fundraising


The charity is completely funded through voluntary donations and has to raise over £100,000 each year to provide its' services.

We need your support to ensure that we can continue to offer our support to those who need our help.

Please visit JustGiving to donate

Thank you!

© Walsall Bereavement Support Services 2018.

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